Sinbad Sweets Help Desk Customer Service Center: Gift Certificates and Gift Services Need help? You can get information about online ordering and returns, report website errors, get assistance placing an order, or take care of any other customer service concerns by emailing information@SinbadSweets.com. (You can usually expect a response within 24 hours.)
Prefer the phone? Just call SinbadSweets.com Customer Service toll-free Monday through Friday from 8:30 a.m. to 5:00 p.m. (CST). You can reach us at 1-866-746-2232. Gift Certificate Purchase Q: How do I purchase a gift certificate? A: We offer electronic (delivered via email) gift certificates. To make your purchase, simply:
Go to our Gift Certificates page.
Click "Order Gift Certificates."
Fill out the order form and make your purchase.
Q: How do you notify the recipient and me? A: After you purchase an Online Gift Certificate, we'll send the recipient an email with all of the information they need to use the Gift Certificate at www.SinbadSweets.com . A confirmation email will then be sent to you.
Gift Certificate Redemption Q: How do I redeem a gift certificate? A: Shop on www.SinbadSweets.com and select the products you wish to purchase.
When you're ready to checkout, click "Shopping Cart."
Proceed through the checkout.
Enter your Gift Certificate Code (codes are case sensitive) on the Payment page or the Review Your Order page and click "Apply."
If you have more than one Online Gift Certificate, simply enter each code and click "Apply" after each one.
Gift Certificates Regulations:
Online Gift Certificates must be redeemed through www.SinbadSweets.com.
You can't purchase an Online Gift Certificate with another Online Gift Certificate.
If the amount of your Online Gift Certificate(s) does NOT cover the total order amount, you'll need to pay for the remainder of the purchase with a valid credit card
Any amount of money that is left on your Online Gift Certificate will be stored and available for your next purchase.
Gift Certificates expire one year from date of purchase.
