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Need help? You can get information about online ordering and returns, report website errors, get assistance placing an order, or take care of any other customer service concerns by emailing information@SinbadSweets.com. (You can usually expect a response within 24 hours.)
Prefer the phone? Just call SinbadSweets.com Customer Service toll-free Monday through Friday from 8:30 a.m. to 5:00 p.m. (CST). You can reach us at 1-866-746-2232.
Q: What forms of payment are accepted for online purchases?
A: We accept Visa, MasterCard, American Express and Discover credit cards and online gift certificates.
Please note: We do not accept credit cards issued from a bank outside of the United States. We also do not accept American Express Gift Cards, Visa Gift Cards, or MasterCard Gift Cards.
Q: How do I redeem a product discount coupon?
A: Shop on www.SinbadSweets.com and select the products you want to buy.
- When you're ready to checkout, click "Shopping Cart."
- Proceed through the checkout.
- Enter your Coupon Code (codes are case sensitive) on the Payment page or the Review Your Order page and click "Apply."
- If you have more than one product discount coupon, simply enter each code and click "Apply" after each one.
Q: Do I have to pay a sales tax?
A: We don’t charge sales tax for any items we sell online except in the state of Illinois and Indiana. Sales tax is calculated using the address where the product is being shipped.
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