Sinbad Sweets Help Desk Customer Service Center: Returns Need help? You can get information about online ordering and returns, report website errors, get assistance placing an order, or take care of any other customer service concerns by emailing information@SinbadSweets.com. (You can usually expect a response within 24 hours.)
Prefer the phone? Just call SinbadSweets.com Customer Service toll-free Monday through Friday from 8:30 a.m. to 5:00 p.m. (CST). You can reach us at 1-866-746-2232. RETURNING SINBADSWEETS.COM PRODUCTS Q: What is SinbadSweets.com's Return Policy? A: If you are not completely satisfied with a Sinbad Sweets purchase or gift for any reason, please return it for merchandise credit or refund. We accept the return of products purchased from SinbadSweets.com for up to 10 days after purchase. Returns are refunded in the method of original payment.
Please include a note or letter containing the following information:
Your name, address, and email address
Your daytime phone number, in case we have questions
A list of the product(s) and why you are returning the product(s)
Please ship your return package prepaid to the address below. All return packages must be shipped using a service that tracks packages, such as with UPS, FedEx or USPS (ask for services that have tracking options). Then you can use the service provider's online tracking system to know when we have received your package.
SinbadSweets.com
4100 W. 40th Street Chicago, IL60632
Please allow a minimum of 14 days for us to receive and process your return. You can expect a refund within 30 days of when we receive your return credit. Credits are available within 10 days of the return. We'll notify you via email once we've received and processed the returned product(s). We'll credit or refund the value of the merchandise total. Refunds will be given in the same form of payment as the original purchase.
NOTE: We're sorry, but we don't credit shipping costs for returned orders.
